Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Type of Qualification: Secondary High School Certificate and First Degree
Field of Study: Not applicable
Experience Required: Fresh Graduates
Recent graduate with a qualification in Banking & Finance, Business Administration, Accounting, Economics, Commerce, or a related field. Previous internship, attachment, customer service, retail, sales, or cash-handling experience will be an added advantage. Candidates should possess strong numerical aptitude, customer service orientation, and an understanding of basic banking, compliance, and operational risk principles.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Reports are reviewed manually. No action is taken automatically.
