Branch Risk & Controls Manager

Job Description Risk Identification and Analysis 30% Outputs:

• Prepare work plans for reviewing processes across Retail branches to identify and analyse risks. Put in place a methodology to assess, identify, measure, monitor, report and remediate risk. Manage the process of snap checks and ensure that they are all being performed.
• Ensure that snap checks are effective and in keeping with current trends of risk and crime and is linked to the RCA. Ensure that snap checks are regularly reviewed and revised to reflect current risks and controls.
• In association with Operations Risk Department, ensure that the Critical Process Assessment (CPA) related to Retail Branches are relevant and current and that the controls established are complied with through periodic testing.
• Ensure that operational policies, processes and procedures are current and up to date, and that they are being adhered to.

Risk Monitoring and Reporting 60% Outputs:

• Ensure periodic compilation of key risk reports and returns. Ensure that Key Risk Indicators for High Risk processes are regularly monitored to enable proactive mitigation of any material deterioration in the control environment.
• Ensure that control exceptions emanating from daily, weekly, monthly and ad hoc checks are appropriately documented and summarised on the Remediation Log to enable tracking. Ensure that agreed corrective actions address the root cause and that agreed corrective actions are tracked to closure.
• Report key findings from the Remediation Log to the Head Risk, Governance & Control for inclusion into the Monthly Risk & Control Pack for escalation. Report all major areas of concern as and when noted.
• In conjunction with Operational Risk Department, ensure that all risk events are reported in STIG. Carry our periodic analyses of risk reported in STIG.
• Perform any other risk and control tasks as assigned from time to time.
• Support the function in Audit preparations
• Drive closure of Audit exceptions/findings/issues from Absa Internal Audit, Price Water House Coopers and Bank Of Zambia, specific to Retail

Stakeholder Management 10% Outputs:

• Create risk awareness within Retail Branches at all levels of staff in order for staff to understand all items of risk relating to their jobs as well how their jobs relate to the various acts and accords.

Risk and Control

• Train and Coach direct reports on:
• Effectively performing snap checks and other risk & control reviews i.e. how to effectively test the adequacy of controls related to the assigned snap checks.
• Interpretation of policies and procedures relating to the assigned snap checks.
• Share knowledge, experience and best practices with team members and other managers within branches.

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Barclays Policies and Standards.

Fin Crime & Remediation Outputs:

• Ensure that all reviews related to Fin Crime like PEP, HRR, Low and Medium risk reviews are closely monitored and done on time before the target dates agreed in country and by the Group.
• Operate the Absa Group sanctions screening solution by identifying and dealing appropriately, on a timely basis with applicable requirements on sanctions.
• Analyse customer data from internal and external sources to make an informed decision, justifying actions with concise evidence reporting.
• Produce and file all relevant reports and audit requirements.
• Provide full support to the Absa Financial Crime Unit, searching customer databases and contacting business operations for specific customer information.

Education Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)