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We are seeking a People & Culture and Learning Manager for the camp , ensuring strategic alignment of P&C/Learning initiatives with business goals. This role oversees all aspects of team member experience — from recruitment to development — and ensures a safe, compliant, and inspiring work environment. It’s about building a values-led culture, enabling growth, and ensuring an exceptional team member experience across every touchpoint.
Job Description
Key Responsibilities
- Develop and implement comprehensive People & Culture strategies that align with organisational objectives and foster a high-performance culture.
- Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, and retention initiatives.
- Ensure compliance with all relevant labour laws, regulations, and company policies.
- Manage employee relations, addressing concerns and conflicts in a timely and professional manner.
- Implement and oversee workplace safety protocols to maintain a secure work environment.
- Conduct regular analysis of P&C metrics and provide data-driven insights to inform strategic decision-making.
- Collaborate with senior leadership to drive organisational change and cultural transformation initiatives.
- Manage the P&C/Learning budget effectively, ensuring optimal resource allocation and return on investment.
- Design and execute learning and development programmes to enhance employee skills and support career progression.
- Deliver orientation, compliance, skills, leadership, and brand-based training sessions.
- Stay abreast of industry trends and best practices in P&C and learning & development to continuously improve departmental processes and outcomes.
- Oversee staff accommodation operations including cleanliness, upkeep, safety, and allocation.
- Ensure staff restaurant meals meet nutrition, quality, and hygiene standards.
- Monitor and manage staff transport schedules and safety standards.
- Develop and champion diversity, equity, and inclusion initiatives to foster an inclusive workplace culture.
- Identify and nurture high-potential employees through succession planning and targeted talent development programmes.
Qualifications
- Degree in Human Resources Management or related field
- 5+ years in a People & Culture role, preferably in hospitality or remote/lodge environments
- Proven experience in Learning & Development and organizational development an added advantage
- Strong understanding of Zambian labor law, compliance, and employee wellbeing
- Exceptional interpersonal, leadership, and communication skills
- Passion for people, culture, learning — and making a real difference
- Familiarity with HRIS systems and people analytics is advantageous
- Must be a member of ZIHRM
Additional Information
Key Attributes
- Strategically Minded
- People & Customer Centric
- Hands-On & Operational
- Organized & Detail-Oriented
- Proactive & Solution-Oriented
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